Hong Kong banks feeling the ache of shedding transaction enterprise as over 400 branches shut amid pandemic

Hong Kong banks are bearing the brunt of shedding their over-the-counter transactions enterprise because the widespread closure of branches amid the pandemic enters its second week, bankers and analysts say.
Twenty banks briefly closed one other 135 branches during the last seven days, bringing the entire closures to 412 city-wide as of Saturday, primarily based on a Put up evaluation of bulletins by banks. This represents 37 per cent of the 1,100 native branches versus 25 per cent every week earlier.
HSBC has shut 50 branches whereas Financial institution of China (Hong Kong) closed 90 shops – each amounting to half their community. Normal Chartered and different lenders have closed about 30 to 40 per cent of their branches.
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Banks began closing some branches on February 7, after Hong Kong’s fifth wave of Covid-19 started to escalate. The closures rapidly doubled from about 200 in simply two weeks as extra workers grew to become contaminated.
“Two weeks after closing about one-third of our financial institution branches, it’s inevitable that some face-to-face enterprise [transactions] have gone down,” stated Mary Huen Wai-yi, chief government of Normal Chartered Financial institution Hong Kong. The toughest hit have been transactions involving giant sums and wealth administration advisory providers.
“Prospects wish to go to a department to deposit or withdraw a big sum of cash,” she stated throughout a post-results media briefing. “Prospects additionally wish to have face-to-face dialogue with our funding advisers on the department about their funding portfolios originally of the 12 months.”
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Nevertheless, Huen stated 90 per cent of retail banking transactions have been now performed on-line.
Normal Chartered, together with Grasp Seng, ICBC Asia, Nanyang Business Financial institution, Financial institution of Communications Hong Kong, and Financial institution of East Asia have to this point closed about 25 branches every as of Saturday, with no indication of a reopening time.

HSBC has briefly shut 50 branches whereas Financial institution of China (Hong Kong) closed 90 shops – each amounting to half their community. Picture: SCMP / Felix Wong alt=HSBC has briefly shut 50 branches whereas Financial institution of China (Hong Kong) closed 90 shops – each amounting to half their community. Picture: SCMP / Felix Wong>
CMB Wing Lung and Shanghai Business Financial institution have every closed 17 branches, whereas China Building Financial institution Asia shut 15 and Public Financial institution Hong Kong closed 13.
“Such a large closure of financial institution branches is about to proceed because the outbreak has no signal of ending any time quickly. The retail banking enterprise might be hit arduous,” stated Kenny Ng, a strategist at China Everbright Securities. “The outbreak additionally prevents individuals from going purchasing and eating, so can even harm the bank card enterprise for banks.”
The Hong Kong Financial Authority stated on Friday that it “strongly inspired” banks to solely enable workers with not less than one vaccine shot into their office, or to have them examined often.
The advice got here after a report variety of new instances have been reported within the metropolis this month, which has seen greater than 40,000 individuals turn out to be contaminated because the pandemic started, together with dozens of financial institution workers.
Of the 50 HSBC branches that have been closed, 17 have been on account of workers being contaminated whereas the rest have been shut as a precaution. The financial institution continues to serve clients by means of a mixture of chosen branches and digital channels, stated Maggie Ng, head of wealth and private banking for HSBC Hong Kong.
“In 2021 alone, we rolled out over 200 new digital options, together with cell account opening, international fee tracker, e-LaiSee, and cell ATM withdrawal,” Ng stated. “As we speak, over 95 per cent of our retail transactions are carried out by means of on-line channels.”
This text initially appeared within the South China Morning Put up (SCMP), essentially the most authoritative voice reporting on China and Asia for greater than a century. For extra SCMP tales, please discover the SCMP app or go to the SCMP’s Fb and Twitter pages. Copyright © 2022 South China Morning Put up Publishers Ltd. All rights reserved.
Copyright (c) 2022. South China Morning Put up Publishers Ltd. All rights reserved.